TERMS & CONDITIONS

1. DISPUTE SETTLEMENT AND ARBITRATION.
Customer and Quality Assured Collision Center agree that if in an event of a dispute arises concerning this agreement of the repairs of their vehicle, Customer and Quality Assured Collision center shall first attempt in good faith to settle the dispute by mediation administered by the American Arbitration Association under its consumer or commercial mediation procedures. In an event that the dispute is not settled by mediation administered by the American Arbitration association under its consumer or commercial mediation procedures, Customer and Quality Assured collision Center agree that such dispute or controversy shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer or Commercial arbitration rules. Customer hereby acknowledges that a copy of such rules, a guide to the applicable procedures and information noting the nearest American Arbitration Association location is available for customer’s review at www.adr.org. Customer may also contact the American Arbitration Association at 212-484-4141 or 888-855-9575.

2. LIMITED WARRANTY.
Subject to terms below, Quality Assured Collision Center warrants the repairs against defects in materials and workmanship for the applicable period of time set forth in Section 2(A) During such time, Quality Assured Collision Center will repair or replace any parts which prove to be defective by reason of improper workmanship or materials without charge for parts or labor relating thereto, subject to the terms and conditions herein, including, but not limited to Section 2(C) below. All warranty repairs must be performed at Quality Assured Collision Center.

If the vehicle is outside Quality Assured Collision Center’s market area, the warranty repairs may be performed at any repair facility nationwide that is approved in advance by Quality Assured Collision Center.

A. Warranty Period. Non-Transferability and Non-Assignability. Except as otherwise provided herein, Quality Assured Collision Center warrants the repairs and paint only to the Customer and for only as long as the Customer owns the vehicle. The Warranty is non-transferable or non-assignable.

B. Defects in Manufacturer’s Parts, Material or Accessories. In certain instances, Quality Assured collision Center may use parts, materials or accessories in its repairs that have been produced from third-party manufacturers and/or suppliers (Aftermarket). In such instances, Quality Assured Collision Center warrants such parts, materials or accessories only to the extent that the third-party manufacturer or supplier’s warranties apply to Quality Assured Collision Center.

C. Limitations and Exclusions. This limited warranty does not apply to repairs necessitated by any cause beyond the reasonable control of Quality Assured Collision Center, including any defects, damage or malfunctions caused by or resulting from unauthorized service or parts, improper or inadequate vehicle maintenance, use for which any parts or accessories were not designed or approved, alterations, accidents, modification of repairs, subsequent repairs performed by a party other than Quality Assured Collision Center (except as set forth in this Section (2), abuse, misuse, neglect, or acts of God. All disputes related to this section shall be resolved according to the procedures set forth in Paragraph 1 above.

D. Environmental Damage. This limited warranty does not apply to damage caused by chemicals, tree sap, road salt, sand, rocks, pebbles, hail, windstorms, sun, pollution or other environmental factors or road hazards that may damage cloth, leather, plastic, wood, vinyl, paint, chrome, upholstery and/or convertible tops.

E. Waiver of Right to Return of Replaced Auto Parts. By entering into this agreement, Customer waives any right to the return of auto parts replaced by Quality Assured Collision Center and Customer agrees that all parts replaced under this limited warranty shall become the property of Quality Assured Collision Center. If you do not wish to waive your rights to return the replaced parts, please inform the manager before you sign this document so that we may make appropriate arrangements.

3. ENTIRE AGREEMENT, HEADINGS, VALIDITY.
The customer acknowledges that he/she has not been induced to authorize repairs by any representation or warranty not set forth in this agreement. This is the entire agreement between Quality Assured Collision Center and Customer and supersedes all existing agreements and all other oral or written communication between them concerning its subject matter. This agreement may only be modified in writing, signed by Quality Assured Collision Center and Customer, either through manual or digital signatures.