Here you can find an extensive list of people who are happily satisfied with our exceptional services and love our friendly staff. Please feel free to look through the pictures and see what real accident-recovery work looks like.
Ratings from Yelp (www.yelp.com)
My story is actually kind of long, so I don't want to go into every single detail or this review would be a novel. Lets just say that these people went ABOVE and beyond what I think is the normal expectation for an auto body shop. I was given advice that was so genuine, just because these people are decent human beings, not because of any other reason. They helped me so much when I was in a bad situation and never made me feel lesser for it. I was given one of the lady's cell phone numbers so I could still reach her when I had to go out of town. I truly feel like these are good people and I would refer anyone to them! The nature of their business is such that I hope I don't have to see them TOO often :) but seriously... if you are reading this and you need work done to your car whether it was your fault or someone else's, COME HERE. What makes these people special is their service. Incredible.
Thank you Quality Assured Collision Center!!
Turns out I made an excellent decision. The owner, Hi-Ten, was very friendly and attentive. He gave me a detailed break down of my repairs. You can tell he is very passionate about auto repairs and takes great pride in his work. He and his staff provided me with great service and made the whole process easy and painless.
When my repair was done I was happy with the quality and the great service they provided. From the owner to the entire rest of the team, service was top notch.
As their name suggests they focus on quality.
PS...Hi-Ten has some really cool cars, as an auto enthusiast. If you're lucky he may even tell you about some of the stories behind them.
But, the best part about our experience was when our insurance company tried to deny covering part of the damage they claimed was not due to the reported collision... the owner at Quality Assured personally advocated for us with the insurance company and helped us know how to appropriately advocate for ourselves! Long story short, everything was covered and our car came back to us looking perfect!!!
Wouldn't go anywhere else!
Hiten and his team took care of everything and now my ride is looking better than ever. I would recommend Quality Assured Collision Center to everyone I know and anyone who needs their vehicle worked on. Thanks again Hiten and the rest of the team at QACC!
Overall, their service and quality of the work done is simply awesome.
I highly recommend this place to anyone!
Within the next week, I let them know that I decided to repair both bumpers all at once at QA, and Hiten took a little bit more off the total price! Now, this became the cheapest option out of the 4.
Splitting the cost between me and the one responsible for my rear bumper (with discounts to both of us) was no problem at the office when I dropped off my car.
The results look amazing! My car looks like new, and you can't even tell that the front bumper made impact with a tow-hitch or that it had all these scrapes from not JDM angling enough. The rear looks flawless; no more license plate mark and no more visible damages from having to park on the street.
Everyone I encountered here was very friendly, even if they were just passing by. If anyone I know needs any body repairs, I'll be sure to recommend QA!
I yelped up Quality Assured Collision Center and the reviews were generally very good.
Shortly after they opened I called. The front office staff was very professional and said I could bring it by to have it looked it over by a technician.
When I arrived the shop was very busy, but Juan the service manager got me in, quickly diagnosed the problem, made a temporary fix, wrote an estimate, and had the car washed in about 30 minutes! I was back on the road and smiling.
Customer satisfaction doesn't get any better than that. Congratulations you won a customer today!
The staff is super friendly and easy to talk to, and they always treated me with respect. While my car was getting fixed, they would call me to give me updates.
They returned my car to me pretty quickly, all things considered, and my car looks and runs great.
I would highly recommend Quality Assured Collision Center to any one of my family and friends.
Dropped my car off the following Monday morning, and received the call Friday afternoon(just like I was told stating the car). Looked brand new, also gave it a nice car wash.
I was really taken care of in every way possible! I had gotten into an accident and had my bumper, hood, and fender replaced. I picked it up in a week and was amazed on how great my car looked! He also took care of finding a rental car for me and took care of getting someone to pick me up from the shop and for someone to pick it up after picking up my car. He made all of my stress and worries go away and replaced it with great service, great care, and quality craftsmanship!
I DEFINITELY RECOMMEND FOR YOU TO COME HERE!!! I appreciate everything they did and I am very satisfied!
He gave me a great deal- SOOOO much lower than all the other quotes I had! You will never feel like you were being scammed. EASY IN- EASY OUT! Will definitely come back in the future and if you need help ASAP- call them right away :D The staff will be ready to assist you in every way they can!
-the staffs are exceptionally friendly and patient.
-the management is very caring and magnanimous.
-they are always eager to answer any questions you have in mind.
-they always make sure customers walk out happily.
-above all, they are super kind allowing student-org utilize their resources for fundraisers.
I've recommended this place for a few friends for auto needs. All of them gave excellent feedback about this place. A girlfriend of mine dropped of her car for fixing. While she was waiting for the bus to get home, the owner was kind enough to offer a ride. Also, the owner helped my friend with her insurance issues as well. Another friend also came and praised for its high quality service.
All in all, there aren't not enough words for me to compliment this place. Just come and experience for yourself!!
I had been here before, so when my Mini Cooper was hit, it was a no brainer. They made everything so easy! I called to let them know I was towing it to their shop, and they emailed me paperwork to fill out and email back so I didn't have to make a special trip. They also dealt with my insurance company which was nice.
To top it off, when my car was finished and I didn't have a ride to pick it up, they arranged to have it delivered to my home...... that's above and beyond! Their work was very nice, I couldn't even tell where I had been hit?
I would definitely recommend Quality Assured!
Everyone working there is pleasant to work with and they keep you informed as to the status of your car. This is the best customer service I have ever experienced. They even gave me a loaner car while my car was in the shop.
They did an excellent job with my car and they also fixed some mechanical issues I had. I will take my car back there for maintenance. They are great. Also, they are honest and fair and they try to get you the lowest possible prices available.
I would recommend this body shop to everyone. No need to look further.
They're honest and fair. i once had an engine problem and they took a look at it and referred me elsewhere, as my engine was a specialty diesel and they sent me somewhere that was able to do a thorough job.
Also great customer service. they were friendly, and dropped me off at my house n picked me up when my car was ready.
Compared to other experiences I've had, this is about as good as it gets."
Neither Hiten nor Rocky, who I've worked with in the past, were there this past Saturday morning, but I was helped by a nice guy who said he could do the job for me for about $50 less than what the dealership had quoted me. It was a small fix, and $50 was a good size savings compared to the overall cost, and I left happy.
Best of all, he sent someone to get the replacement visor and I was out the door in about 20 minutes. I wish all repairs were that easy!"
Amazingly reasonable price for what they do in quickest time possible! I have never seen/received any invoice with such a low amount anywhere else ever for my BMW!... so I was stunned. Even for a dumbest little repair work, you would expect to break your wallet elsewhere, but it was not the case here.
They are honest, friendly, hardworking business; and I feel very lucky to have such a business in the city of Long Beach where I live.
Needless to say, I'm very happy & grateful. I would certainly bring family cars here and recommend QACC to everyone going forward!! Thank you very much!
When I picked up the car it was in wonderful shape, as though the accident never happened. But the story gets better...
A month later my car started overheating. I checked the repair invoice and noticed that they had replaced the radiator, so I took it back into them to check it out. They discovered a small leak in the radiator, and replaced it in a few hours - no charge. They also bought me lunch while I waited (a delicious turkey sandwich).
I will never go anywhere else for body work, and I will send anyone I know with my full recommendation to this wonderful business!
Thank you QACC! :)
They went above and beyond to make sure I had a rental. Cheers to the management and staff!
I hands down recommend Quality Assured.
by L N.
Ratings from Yahoo Locals (www.local.yahoo.com)
by Local Yahoo User
Ratings from Citysearch (http://losangeles.citysearch.com)
I had the pleasure of taking my SUV to Quality Collision in Long Beach on a Monday morning. The car was promised to be finished by Friday evening. Just some
minor repairs but time consuming. I didn't pick up the car on Friday. They finished it sooner, Thursday. On a scale of one to ten, the car was eleven. Very rare to have a personable owner AND have excellent work. I was rather surprised as it was my first visit to the shop but it will certainly not be my last. Quick, very good work, and a very competitive price. My neighbor referred me.
I have already referred three of my neighbors to them.
You don't refer your neighbors unless you are quite confident of the workmanship. Thank you again, Q A C,
I am very satisfied with your work.