Staff & Personnel
Our management team consists of staff with over twenty years of experience. We guarantee 100% satisfaction. All employees are I-CAR certified, and many employees hold an I-CAR Platinum Individual certification. In addition, all personnel participate in ongoing training and attend I-CAR seminars to stay current with the constantly changing auto industry. Our customer service representatives eagerly offer our clients assistance in every way possible.
Hiten is the CEO of Quality Assured Collision Center. Prior to purchasing this shop, Hiten has managed a mid-size shop for seven years. Hiten’s sole purpose in life is to make his customers happy (therefore you may even see him come to pick you up or deliver your car to your house or work location!!). To accomplish this goal, Hiten has successfully implemented numerous customer service and quality management initiatives since purchasing the shop in 2007.
Hiten earned his B.A. in Business Administration from California State University at Fullerton (Go Titans!!), and currently resides in Brea. In his free time Hiten enjoys spending time with his four loves, a beautiful 1969 Jaguar Coupe, a red-hot 1992 Acura NSX, and a girl from South America and a green eyed angel named Anjali. Hiten enjoys libations of the brewed kind, but he prefers distilled libations of the Scottish kind.
As a partner of Quality Assured Collision Center with over ten years experience in the automotive industry and five years in aviation, Sam is committed to providing excellent customer service while ensuring your work meets and exceeds industry standards in a timely manner. In keeping with our goals, Sam aspires only to surpass our previous records in serving you.
Sam was honorarily discharged from the United States Marine Corps as a sergeant, and aviation shop manager. He currently lives and plays in Long Beach, and enjoys social events. You may even bump into him!